Level Up: Become A Puerto Rico Travel Expert

Learn More, Sell More

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Say bienvenidos to boosted sales by becoming a Puerto Rico Travel Expert (PRTE). Travel Agent Academy is the go-to place for travel professionals looking to increase their knowledge, gain credits and earn rewards through online training and certification.

Exotic Yet Familiar

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Why Puerto Rico? It’s exotic yet not far away. As a U.S. territory it offers many things that are familiar, yet has a distinctive culture and cuisine, thrilling natural beauty and superb beaches — all in a space smaller than Connecticut. Outdoor adventurers can enjoy rainforest hikes, amazing caves, the world's second longest zipline, and the Caribbean's best surfing.

The Magic of San Juan

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One of North America’s oldest cities, San Juan is a must-see, with its atmospheric cobblestoned streets and 16th-century landmarks. But it offers much more — a thriving culture filled with music and dance, excellent restaurants, hopping nightlife and casino thrills. As a major Caribbean cruise homeport, it’s a great place for your clients to spend a few pre- or post-cruise days and nights.

Getting Started: The General Course

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Start off with the basic knowledge you need to sell Puerto Rico: key attractions, accommodations and meeting facilities; along with leading options for families, couples, singles and active travelers. Successfully completing the General Course earns you certification as a Puerto Rico Travel Expert (PRTE). It also makes you eligible to join the Discover Puerto Rico Reward program, a points-based travel agent loyalty program with rewards ranging from gift cards to FAM trips.

Go Deeper: The Master’s Course

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Once you’ve mastered the basics, learn to serve your clients better with in-depth knowledge of Puerto Rico’s rich options for scuba divers, golfers, outdoor and adventure lovers, destination wedding and honeymoon clients, cruise visitors and more. After completing the Master's Course, you will be certified as a Master Graduate. U.S. travel agents certified by The Travel Institute are eligible for up to 4 Continuing Education Units upon completion of both the General Course and Master's Course. Members of the Association of Canadian Travel Agencies (ACTA) are eligible for 3 credits.

Reap The Discover Puerto Rico Rewards

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Once you’ve graduated, your bookings earn points that you can turn into rewards, from gift cards to a space on a Puerto Rico FAM trip!

Become A Puerto Rico Travel Expert Today

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Travel Agent Academy's Puerto Rico Travel Expert program provides everything you need to know to serve your clients better.

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Say bienvenidos to boosted sales by becoming a Puerto Rico Travel Expert (PRTE).  The Travel Agent Academy is the go-to place for travel professionals looking to increase their knowledge, gain credits and earn rewards through online training and certification. 



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Laurence Pinckney

Laurence Pinckney

CEO of Zenbiz Travel, LLC

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Agent At Home

Helping leisure selling travel agents successfully manage their at-home business.

Subscribe For Free

Agent Specialization: Group Travel

Laurence Pinckney

Laurence Pinckney

CEO of Zenbiz Travel, LLC

About Me